What are the benefits?
�       understand the benefits of a quality system;
�       identify the factors to consider when selecting the most appropriate quality system to meet your needs;
�       develop procedures to minimise duplication when more than one standard is in use in your organisation;
�       prepare for the implementation of a quality system.
 Contents
The course will cover:
An overview of Quality Assurance (QA)
Choice of an appropriate quality system
Planning and management of QA
Requirements of a quality manual
Laboratory records and documentation
Audit and review
 Who should attend?
This course is aimed at laboratory staff at all levels.  It is appropriate for Quality Managers, or those about to take on this role, in laboratories that carry out measurements in the chemical, biochemical or biotechnology sectors. In addition the material will be of benefit to users of results from these laboratories who will gain an insight into the factors that help achieve reliable measurement results.